Internal error?

Solved
stevenou
New Member
4 0 0

I've received the following internal server error:

Internal error. Looks like something went wrong on our end.
Request ID: 04f40d0f-15e7-427f-8e1b-fed75fc35607

Is there someone that can look up this request ID and provide some detail on what is going wrong? Thanks!

My request is:

 

{
    product(id: "gid://shopify/Product/6148360765632") {
      images(first: 3) {
        edges {
          node {
            id
            ic_id: metafield(
              namespace: "api_integration"
              key: "ic_id"
            ) {
              value
            }
          }
        }
      }
    }
  }

 

 

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syf_
Shopify Staff
Shopify Staff
54 11 9

Hi @stevenou,

I've done a little investigation into the error you're experiencing, and I'll be happy to provide some info on the issue below.

We identified a bug that prevents query on a Metafield field, and that's what results in the error. Our team of developers have been notified of this issue and are currently looking into this. Though I'm not able to provide you with a timeline, I'd do well to keep you updated on the issue.

I'd like to recommend a workaround in the meantime using a MetafieldConnection!  as shown below in place of the metafield. I understand the inconvenience caused by having to use a workaround, and I assure you our developers are working on resolving this issue.

 

 metafields(first:1, namespace: "api_integration"){
  edges{
    node{
      value
    }
  }
}

 

Please let me know if the above workaround works or if you have any additional questions regarding the issue.

Best,
Seth.

 

syf_ | Developer Support @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
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syf_
Shopify Staff
Shopify Staff
54 11 9

This is an accepted solution.

Hi @stevenou,

Just following up on this to let you know a bugfix has shipped and you should no longer be experiencing this issue.

Thanks,
Seth.

syf_ | Developer Support @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

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stevenou
New Member
4 0 0
Thank you, I can confirm it is working now.
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ShanifAtApteo
Shopify Partner
35 2 6

Hi @stevenou, happy to help you in the Shopify community forum. There was an issue with the API endpoint that has been fixed now. Can you please try again and let me know if you have any issues again.

Shanif Dhanani, CEO and data scientist at Apteo
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- If I was able to answer your question, click Accept as Solution
- Want to increase your customer lifetime value with A.I.? Check out Apteo
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