Hi!
I'm trying to upload and attach a video to a product by following this guide: https://help.shopify.com/en/api/guides/media
I successfully obtained the credentials, then sent the upload request to the given S3 bucket and received an URL of the uploaded asset. Now I'm trying to attach it to a product using the productCreateMedia GraphQL mutation (I'm using the unstable API version):
mutation createProductMedia($id: ID! $media: [CreateMediaInput!]!) { productCreateMedia(productId: $id, media: $media) { media { status ... on Video { id } ... on ExternalVideo { id } mediaErrors { code details message } } userErrors { field message } } }
with following variables:
{
"id":"gid://shopify/Product/4163879075922",
"media":[
{
"originalSource":"https://shopify-video-production-core-originals.s3.amazonaws.com/c/o/v/8497841fa3794b098b2a41a8ad3353c4.mp4",
"mediaContentType":"VIDEO"
}
]
}
But every time I send the request I get the following error from the API:
{ "data": { "productCreateMedia": { "media": [], "userErrors": [ { "field": [ "media", "0", "originalSource" ], "message": "Invalid video url=https://shopify-video-production-core-originals.s3.amazonaws.com/c/o/v/8497841fa3794b098b2a41a8ad3353c4.mp4" } ] } }, "extensions": { "cost": { "requestedQueryCost": 11, "actualQueryCost": 10, "throttleStatus": { "maximumAvailable": 1000, "currentlyAvailable": 990, "restoreRate": 50 } } } }
Is it a bug in the API? Or should I use some different value as an originalSource variable when attaching the video to the product?
Thanks in advance for any help!
Solved! Go to the solution
Hi, @kryniol,
This is Evita from On The Map.
It looks like your video URL is broken.
Best,
Evita
Success.
Thank you @amosmos VERY VERY VERY much! I owe you one! Now it works like a charm :)
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