Issue with Recurring charge declined during App installation

Tourist
38 0 1

Hello,

When I Cancel charges from the Approve charges page of app installation, it redirects to Apps page. However I do not get the Charge Declined message in the current page. But I get the Charge Declined message once I click on any other section like Products, Orders, etc..

Our recurring billing API return_url is a embedded SDK page.

 

Any way to resolve this issue if it exists on my APP end or is it a shopify issue?

Thank you for your time.

 

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Shopify Staff
Shopify Staff
213 36 37

Hey @user072319 ,

 

Thanks for bringing this up. This is definitely an issue on Shopifys end, the expected outcome should be that the Charge was Declined notification should appear immediately upon the user cancelling the charge request (read here: https://community.shopify.com/c/API-Announcements/Upcoming-Change-Declined-app-charge-redirects-will...)
 
I have logged a ticket to the appropriate team to get this resolved 
 

Hassain | Developer Support Specialist @ Shopify
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