Issue with an app submission

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I don't know if I am in the right place to post this. However, my group has created an app that links Shopify to Moodle for online course purchases. The app handles the enrollment and account verification in Moodle when the user purchases a course on Shopify. However, it requires that a plugin for Moodle be downloaded and installed in Moodle, once the store owner subscribes. We are finding this is creating a problem with Shopify approving the app (because of the download). I wanted to see if there has been a precedence for this (anyone else done this), or any suggestions one might have.

Thanks in advance.