Marketing APIs

Kontxt
New Member
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I am developing a private app for a merchant who is making use of Shopify Email to send marketing emails to it's subscribers. The app that I am working on would like to pull the  engagement metrics and perform some additional analytics.

I was expecting that Shopify Email updates Shopify's main marketing schema with details on whether the email was opened, bounce rates, conversion rates etc., i.e. engagement metrics. These metrics are available on Shopify's dashboard however I am not able to pull this information via the API. I was hoping that the MarketingEvent or MarketingActivities endpoint will return the required data, however, marketingActivities returns no edges and marketingEvents results in the following error:

{
  "errors": [
    {
      "message": "Internal error. Looks like something went wrong on our end.\nRequest ID: 1f13bb31-0c8d-4eb4-a905-321256fdf759 (include this in support requests).",
      "extensions": {
        "code": "INTERNAL_SERVER_ERROR",
        "requestId": "1f13bb31-0c8d-4eb4-a905-321256fdf759"
      }
    }
  ]
}

 

Is there any alternative way, if at all, to pull this information through the APIs?

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