We're using Celigo as our connector between Netsuite and Shopify. One problem we keep encountering is that we're unable to send NULL values to shopify (eg - if a product promo ends and we need to blank out the compare-at price again). Celigo blames shopify for this. Any idea if this is accurate or if there are any updates on future fixes for this? Thanks!!
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The API does allow sending null values, if
null is an appropriate value for that field.
I sent this call to change the price on a product. The old price was
5, and the old compare_at_price was
I can't get on a call, but if your ERP can provide a few request_ids from failed calls, I can check the logs to see what's coming through on our end. The id can be found in the response headers of a call, the field is called X-Shopify-Request-ID.