No imports for 7 days: Daily variant creation limit reached

[Jack_Lee3]

Our App has not been able to import a single product into bikes-trikes-and-quads-llc.myshopify.com since April 30th, 2020.  We keep getting this stubborn error.    The store has over 51,000 products.

It's a bike store, so bikes are super hot right now.  

{"errors":{"product":["Daily variant creation limit reached. Please try again later. See https:\/\/help.shopify.com\/en\/api\/getting-started\/api-call-limit for more information about rate limits and how to avoid them."]}}

Please advise.

[hassain]

Hi @Jack_Lee3 ,

From the Shopify Documentation linked in the error message (https://shopify.dev/concepts/about-apis/rate-limits#resource-based-rate-limits): 

The following Admin API resources, in both GraphQL and REST versions, have an additional throttle that takes effect when a store has 50,000 product variants. After this threshold is reached, no more than 1,000 new variants can be created per day.

Also see these threads: 

https://community.shopify.com/c/Shopify-APIs-SDKs/Daily-variant-creation-limit-reached-when-updating...

https://community.shopify.com/c/Shopify-Discussion/1000-Variant-per-day-limit/td-p/509707

I can see from our platform logs that your app everyday at 3AM UTC time creates 1000 products + variants for the store of bikes-trikes-and-quads-llc.myshopify.com. Once your app finishes creating 1000 products + variants, since this store is already over 50,000 product variants, Shopify will throttle your app for the rest of the day and prevent your app from creating any more products or variants until tomorrow. That is why you are seeing these errors. To resolve this, ensure your app doesn't create 1000 products + variants at 3AM UTC everyday and use up your limit.

[Jack_Lee3]

And again, no imports for 5 days.  

I understand the throttle but no imports are being allowed at all.  With same error message.  Please address this issue, we cannot create ANY.

[Jack_Lee3]

And again, this has stopped importing for the past 3 days....

Please raise the limit to something it will never reach, thank you!

[Greg_Kujawa]

The only way to have these hard-coded limits increased would be to upgrade the shop to the Shopify Plus plan I believe. Otherwise the monthly timeframe need to expire, at which point it will reset and accrue again based on the variant counts.

[btqllc]

shopify clearly states no limits on products directly one their website,  why are we being limited???? https://www.shopify.com/pricing

[Greg_Kujawa]

@btqllc Interesting. Perhaps someone from Shopify can comment as to that being listed. Although technically the limits are on product variants so therein lies the gotcha. lol...

[Jack_Lee3]

And again, no imports since 10-19-2020.

[Jack_Lee3]

Hello?  Anyone out there that can get this started again?  Thank you

[btqllc]

Click to expand...

has this started again yet?