No request access of Carrier Service API

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We developed a app with carrier service API. We setup a callback url with link provided by ngrok. And it works fine when testing.

 

After we deployed the app to our weblogic UAT environment, no request access can be found with our public UAT callback URL. We tested and confirmed our public UAT link can return correct json object.

 

Is there any log or network traffic that we can get to troubleshoot the problem?

 

Please help. Thanks.

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