Not receiving app/uninstalled webhooks anymore.

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Shopify Partner
59 2 8

Got it, thanks.

 

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Shopify Partner
2 0 1

Still happening here, and still haven't received the backfill events.

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Shopify Partner
59 2 8

We gave up and ended up writing a script to resubscribe the webhook for all customers and manually uninstall customers that had uninstalled while the bug was occurring...

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Shopify Partner
8 0 1

Yeah, we ended up doing the same thing. Also utilised the opportunity to upgrade the webhook version.

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New Member
1 0 0

@Ryan I am still facing issues in receiving an uninstall webhook. We are facing this issue from March 13 and we are missing some sequence of operations based on this webhook.

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Shopify Partner
22 0 5

We are still having this issue with shops.  

We have a shop who uninstalled on March 26th and we received no webhook for this.  There is no way to re-register as they are now uninstalled.  Please fix this and send missing notifications as soon as possible as this affects our ability to have our apps integrate correctly.

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