Not receiving webhook calls to fetch tracking numbers

Greenlyst
Shopify Partner
33 0 3

I am not receiving the webhook calls to fetch the tracking numbers that was working fine till yesterday. All of a sudden the calls stopped and am not sure what may be the issue. I still have a bunch of orders that are with the status "pending fulfillment" and there are no calls to fetch the tracking numbers.

 

Shop name: https://greenlyst-test-1.myshopify.com/

 

Please let me know if you need any other details.

 

Appreciate if you can help regarding this at the earliest.

Abishek R Srikaanth | Co-Founder @ greenlyst.app
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Replies 2 (2)

Greenlyst
Shopify Partner
33 0 3

Could anyone from the shopify staff look into this please. Trying to figure out what may be the issue

Abishek R Srikaanth | Co-Founder @ greenlyst.app
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Greenlyst
Shopify Partner
33 0 3

bumping this up on the list. @Ryan, could you help me look into this?

Abishek R Srikaanth | Co-Founder @ greenlyst.app
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