Online barcode scanner with Shopify API sometimes doesn't work properly, how to fix it?

New Member
2 0 0

Hi Guys,

We have an online barcode scanner developed with Shopify API, and we have some issue that sometimes instead of linking to product after scanned the product's barcode, it was linking to search page or couldn't read the barcode and got wrong information.

It was developed by another developer and we couldn't reach him now. 

So, if there's any similar case you have met before, or anybody could help me to figure out where to check this kind of issue and how to fix it?

I am very new to Shopify Liquid, please let me know where should I go for this.

Big thanks!