Order Risk API returning duplicate entries

Highlighted
Shopify Expert
808 67 188

Using the Order Risk API, I'm seeing some orders return duplicate entries.

All of the properties are identical except the ID, here's an example:

{"id"=>1111111111, "checkout_id"=>22222222, "source"=>"Internal", "score"=>"0.0", "recommendation"=>"accept", "display"=>true, "cause_cancel"=>nil, "message"=>"Shopify recommendation", "merchant_message"=>"Shopify recommendation"}

1) What causes a duplicate risk entry, even when it's identical and coming from Shopify?

2) Will there ever be a situation where Shopify provides 2 different risks in the order risk array?

Founder of Speed Boostr (Shopify optimization and dev agency).
Creator of Theme Scientist (A/B testing app).
Creator of Order Automator (app that auto tags + fulfills orders, send emails).
Creator of Tip Jar (add a tip button to your store).
Creator of Shopify Analyzer (free performance analysis tool).
My team also builds custom apps and automated solutions.
Enjoy the adventure!
0 Likes