Orders API not returning results

sankalpjonna
Shopify Partner
3 0 0

Hello,

 

 

I am seeing an issue in the Shopify Order API when I call the following API. I get zero orders in the response -
 
/admin/api/2019-10/orders.json?status=any
{"orders":[]}

 

 
However if I call the count API , the response says there are quite a few orders
 
/admin/api/2019-10/orders/count.json?status=any
{"count":1765}
 
Anyone here facing the same problem? Any help on this would be highly appreciated
Replies 2 (2)

Jason
Shopify Expert
11190 225 2283

How old are the orders that you're trying to return?

★ I jump on these forums in my free time to help and share some insights. Not looking to be hired, and not looking for work. http://freakdesign.com.au ★

medlingtonQPS
Shopify Partner
27 0 8

Did you ever find a solution to this?

 

Im having the same issue, but it doesnt seem consistent. Last night my API call received 1 result when there were 10 orders on the system, this morning without changing anything the same call received all 10 results. I then needed to delete these orders and reimport them but now my script receives 0 results?