Orders API not returning results

sankalpjonna
Shopify Partner
3 0 0

Hello,

 

 

I am seeing an issue in the Shopify Order API when I call the following API. I get zero orders in the response -
 
/admin/api/2019-10/orders.json?status=any
{"orders":[]}

 

 
However if I call the count API , the response says there are quite a few orders
 
/admin/api/2019-10/orders/count.json?status=any
{"count":1765}
 
Anyone here facing the same problem? Any help on this would be highly appreciated
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Jason
Shopify Expert
10360 158 2005

How old are the orders that you're trying to return?

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.


★ http://freakdesign.com.au ★
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medlingtonQPS
New Member
3 0 0

Did you ever find a solution to this?

 

Im having the same issue, but it doesnt seem consistent. Last night my API call received 1 result when there were 10 orders on the system, this morning without changing anything the same call received all 10 results. I then needed to delete these orders and reimport them but now my script receives 0 results?

 

 

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