Orders - created_at_min returns different time zone

New Member
2 0 0


I'm trying to fetch orders using the create_at_min filter but it looks the API is using the other timezone.

I was tried with like below API request:

The response was empty:

    "orders": []

After that, I was tried again with like below request:

Now, I could get the response like below, but it seems the "created_at" time has the after time of "2020-06-05T18:00:00+09:00", which I was tried before.

    "orders": [
            "id": 1234567890123,
I think this issue is same thing as below:
It looks the thread was solved, but not for me.
Should I have to use the other time zone? or should I need to wait for supporting?
I'd like to know how people who have dealt with similar problems have solved them.
Shopify Staff
Shopify Staff
750 86 163

This is an accepted solution.

Hey @kzzz,

Do you know if your client is encoding the URL before it's sent? When a timezone contains the + symbol, it needs to be encoded when sent as part of the URL, otherwise it's interpreted as a space which causes the timestamp to be ignored.


An easy way to test is to manually replace + in your URL with the encoded version  %2B and try sending the call again.


If you get the expected results, this suggests your client wasn't encoding the URL previously.

JB | Developer Support @ Shopify 
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New Member
2 0 0

Hi @_JB,

Thank you for your response!
I'm sorry for the delay in replying.

I tried the method you pointed out and it worked!

As for the cause, I was using JavaScript function `encodeURI()` to convert URIs, but I needed to use `encodeURIComponent()` to convert `+` to `%2B` .

I couldn't solve the problem by myself, so this helped me a lot. Thank you so much!