Pixel error "event_id" with automated Shopify API

Bruno10
New Member
1 0 0

Hi, a few days ago I configured the facebook pixel with Shopify's automated API. After a few days I found the error in the pixel: "Event ID parameter sent in wrong data field".
To solve this problem you need to access the code and modify some entries in the Payloader, but since the API is automated, I do not have any code and no access to the payloader.

I contacted Facebook but they say they can't help me as they don't have permission to access the code, the API being managed by Shopify.

How can I solve? Thank you.

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Kevin_A
Shopify Staff
Shopify Staff
272 35 46

Hey @Bruno10 

Can you clarify exactly what steps you are taking here. Are you using the script tag API to insert a script with a Facebook pixel or something similar?

Kevin_A | Developer Support @ Shopify 
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