Private APP API error "requires...read_product_listings scope", however the scope is there

[SeanZ]

The scope is there however I keep getting the error. I wonder Is it a cache thing or?

Trying to integrating via private APP using API, I called this endpoint and got below error.

Endpoint: GET https://{key}:{password}@{some-shop}.myshopify.com/admin/api/2019-07/product_listings/count.json

X-Request-Id: 3c73a779-8e0c-4fb9-8414-df9f3f548372

Response:

{
    "errors": "[API] This action requires merchant approval for read_product_listings scope."
}

However, once called the scope, I got below:

Endpoint: GET https://{key}:{password}@{some-shop}.myshopify.com/admin/oauth/access_scopes.json

X-Request-Id: 03ebf850-9f19-475a-aa49-8fba032087c4

Response:

{
    "access_scopes": [
        {
            "handle": "write_products"
        },
        {
            "handle": "read_product_listings"
        },
        {
            "handle": "read_product_tags"
        },
        {
            "handle": "read_product_inventory"
        },
        {
            "handle": "write_customers"
        },
        {
            "handle": "write_checkouts"
        },
        {
            "handle": "read_content"
        },
        {
            "handle": "read_products"
        },
        {
            "handle": "read_customers"
        },
        {
            "handle": "read_checkouts"
        }
    ]
}

[_JB]

Hey @SeanZ,

The /admin/oauth/access_scopes.json endpoint should only be used by public apps that authenticate through Oauth. If you're using a private app, you can toggle the permissions from the private app's page in the admin. 

[SeanZ]

Hi JB,

Thanks for the reply. Any chance you could help to look into these two requests? I am so confused for they should either both work or neither of them works. However, now product_listings/count.json returns an error but product_listings/product_ids.json works perfectly. Changing API versions doesn't help.

I am not the store owner but one of his sales channel partners. And he seems to be sure that the key/password/scope are correct.

Endpoint: GET https://{key}:{password}@{some-shop}.myshopify.com/admin/api/2019-07/product_listings/count.json

X-Request-Id: e3a84eb6-6ab5-4df8-91a6-9c9c8d992792

Response:

{
    "errors": "[API] This action requires merchant approval for read_product_listings scope."
}

Endpoint: GET https://{key}:{password}@{some-shop}.myshopify.com/admin/api/2019-07/product_listings/product_ids.json

X-Request-Id: 23d3d65b-c1e0-450a-b764-5639bff5f0b0

Response:

{
    "product_ids": [
        4476366291028,
        ...
    ]
}

[SeanZ · Accepted solution]

The store owner deleted the private App and created a new one. Then the problem is solved with the new key/password.