ProductResourceFeedback doesn't seem to do anything

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davidyzeng
Shopify Partner
6 2 1

I am building a sales channel app and I'm following the instructions on this page about Product Resource Feedback: https://shopify.dev/tutorials/build-a-sales-channel-onboarding-and-account-connection-flow#publishin...

 

The product is enabled for the sales channel.

 

I've made the REST calls to the Product ResourceFeedback with POST, and I can read it back with GET (see screenshot below). But then I don't see anything in the products page, unlike in the screenshot in the tutorial above. https://shopify.dev/docs/admin-api/rest/reference/sales-channels/productresourcefeedback?api[version...

 

I have two questions:

 

1. Does the REST Product ResourceFeedback work at all? How do I properly use it?

2. For the sales channel, what is the correct way to communicate that a product may have an issue? The guide says to use a Product ResourceFeedback, but that doesn't seem to work. Should I use a ResourceFeedback instead? 

3. Should I also use a banner in my own app to display the error, in addition to the ResourceFeedback?

 

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Thomas_Lang1
Shopify Partner
164 4 31

Exactly the same issue here, interested to see how this normally works, I'm also unable to get a similar form to show up as presented in the documentation:

product-page-add-metafields-more-actions

 

would be so awesome to have my saleschannel intergrated like this.

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Thomas_Lang1
Shopify Partner
164 4 31

just bumping this up, does anyone have info on this?

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davidyzeng
Shopify Partner
6 2 1

Fun fact, this API is actually finally showing on in the sidebar of the REST API! https://shopify.dev/docs/admin-api/rest/reference/sales-channels/productresourcefeedback?api[version...

But I don't think it's working like in the screenshot yet.

 

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davidyzeng
Shopify Partner
6 2 1

This is an accepted solution.

Hmm, looks like it's working now! For anyone that checks out this forum post later, it does seem to work now, like in their tutorial pictures

 

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Thomas_Lang1
Shopify Partner
164 4 31

This still isnt working for us, do you use a development store?

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Thomas_Lang1
Shopify Partner
164 4 31

Ok it works now, after reinstalling the app, might have been a permission missing, although the API just responded correctly for the ResourceFeedback post.

 

The only thing Im not getting is this:

https://community.shopify.com/c/image/serverpage/image-id/46211iBF507ADCAE4A330E/image-dimensions/25...

 

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