Question about ResourceFeedback

FireApps_Team
Shopify Partner
5 0 1

Hello Shopify gurus,

I am having a question regarding ResourceFeedback.

We are able to show it in Shopify admin now, but what we want is that when clicking on Learn more button, it should open our embedded link in a new tab instead of current tab.

FireApps_Team_0-1621303688450.png

Is there anything we are missing here, or this is just an API limitation from Shopify side?

Thanks.

FireApps
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GrahamS
Shopify Staff
Shopify Staff
47 8 3

Hey @FireApps_Team ,

You're on the right track with your last assessment - it's currently a limitation of ResourceFeedback to not be able to define or customize the URL output for the Learn More button. No immediate plans in regards to revisions on this but I will forward some feedback on your behalf.

Graham S | API Support @ Shopify
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FireApps_Team
Shopify Partner
5 0 1

Thanks @GrahamS.

There are 2 additional questions I would like to have an advice from your side:

1. When customer clicks on Dismiss button, is there any way for us to display the same message again in the future? Or we have to create another message for the same purpose, for e.g. inform about trial expiration, reach limitation in the current plan.

2. The doc says that Resource feedback notification can be displayed in the product details view for any products that are published to app, however it does not give any further explanation about how to achieve it. Can you please share some insights here?

FireApps
- FireApps: Website | Facebook | LinkedIn | Group | YouTube
- [Tutorial] 7 Proven Ways To Drive Traffic To Your eCommerce Store
- [Master Guides] Get Your Shopify Store Ready for BFCM
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FireApps_Team
Shopify Partner
5 0 1

Hello @GrahamS@Liam 

Can you please help to review my additional questions above?

Thanks. 

FireApps
- FireApps: Website | Facebook | LinkedIn | Group | YouTube
- [Tutorial] 7 Proven Ways To Drive Traffic To Your eCommerce Store
- [Master Guides] Get Your Shopify Store Ready for BFCM
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GrahamS
Shopify Staff
Shopify Staff
47 8 3

Hello @FireApps_Team ,

 

Happy to look into this for you, and apologies for the delay. I'll liaise with my team for more information on those followups and touch base with you shortly.

 

Best,

Graham S | API Support @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

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FireApps_Team
Shopify Partner
5 0 1

Hello @GrahamS,

Is there any update yet? 

FireApps
- FireApps: Website | Facebook | LinkedIn | Group | YouTube
- [Tutorial] 7 Proven Ways To Drive Traffic To Your eCommerce Store
- [Master Guides] Get Your Shopify Store Ready for BFCM
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