Refund payload comes from different IP

New Member
4 0 0

Hi,

We have developed a payment gateway and order creation part is working fine. 

When we tried to make the refund from our dev store, we haven't received any data from the Shopify store. Then we noticed that the request is blocked in one of our network security layer because of the payload comes from different IPs each time. We have white-listed 23.227.38.64 for Dev and 23.227.38.32 for live on our network security. But refund comes from different IPs every time. For example,

 

  • 243.231.75
  • 229.35.128
  • 74.182.189
  • 229.31.11
  • 74.35.85
  • 74.212.79
  • 202.31.135.135

Is it possible to get the refund data from a static IP?

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Shopify Staff
Shopify Staff
240 32 37

Hey @mani615170,

 

Unfortunately this is not possible.

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New Member
4 0 0

Hi @scottydont,

Can we get an IP range from where the refund payload will be posted to our refund URL?

Because we cannot open it for all the IPs.

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Shopify Staff
Shopify Staff
240 32 37

Hey @mani615170,

 

We're unable to provide a range.

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