Request for Payment Processing in review for over a month?

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Tourist
6 1 0

Hi -- I'm wondering if something went wrong with our submission for this request.

 

This is what I see in our App Setup page.

 

Screen Shot 2019-02-15 at 11.43.00 AM.png

 

I'm not seeing any feedback and have been patiently waiting but it's starting to affect our deadlines with our clients. What can I do to get some visibility into what's going on with our app?

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Tourist
6 1 0

I'd like to also add that I've been on a support thread for the entire month but it seems like it might keep getting lost? Not sure what's going on :( 

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Success.

Tourist
6 1 0

Got this resolved - support reached back out to me.

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