I am new to Shopify and searching for the Return API to get all the customer requested returns for the order items. I could not find any APIs related to Return.
I am confused between Return and Refund. Here are my few questions:
Please help me with this.
Thanks in advance!!
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This is an accepted solution.
When you refund an item, you have the option of doing a restock if this was a return.
1. There is no API endpoint for a customer generated return. You can look into our apps for this process if needed.
2. Here is the documentation on what a refund is: https://help.shopify.com/en/manual/orders/refund-cancel-order
Just following up on this to see if I understand this correctly and to see if this has changed since the original post.
So there is no API to;
Is there anyplace I can go see that information programatically ? Is it stored in meta-data for the order?
Just to follow the thread to see if any Shopify representative can share any update for Order Return API, as we encounter this situation for a plus merchant.
The behavior on user flow vs API flow is very different.