Shipping notifications set up

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I am a dropshipper using apliiq. I want to make sure once my order is SHIPPED my Shopify store sends a notification to my customers. But apliiq says it’s my responsibility to set it up correctly within Shopify because they don’t send emails to customers because it will say from apliiq not my store. Below I attached a link I need help with integrating apliiq shipping notifications with my store. Thank you!