Shopify API is not working due to port 443: Connection refused

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ecsdeveloper2
Tourist
5 1 0

Due to some reason Shopify API is not working.  error message : Failed to connect to txxxxxxxxk.myshopify.com port 443: Connection refused

before some day ago it is working fine 

Also we are using custom app, private app and webhook. it is also stop working.

We are using admin/2020-07 and admin 2021-01 AI version.

please help me.

Thanks in Advance.

 

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syf_
Shopify Staff
Shopify Staff
89 20 15

Hi @ecsdeveloper2,

Could you please provide me with an x-request-id (found in the response headers) of one or more of these queries that fail and I would be happy to look into this for you.

Thanks,
Seth.

syf_ | Developer Support @ Shopify 
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ecsdeveloper2
Tourist
5 1 0

This is an accepted solution.

Now it Fixed.

Solutions - Allow Shopify store IP in firewall on our App server

 

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