Shopify says: {"errors":{"base":["An error occurred, please try again"]}}

EzyLiving
New Member
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Shopify says: {"errors":{"base":["An error occurred, please try again"]}}

 

(checkout #19748985634966). Hi Team this order cannot to fulfilled as keep poping this message. We did not change this order at all. and the customer took everything.

 

(checkout #19744450740374) as well. never happened before.

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wmford75
New Member
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Hi Shopify Team,

I am getting the exact same error when trying to post fulfillment on a very normal looking order (ie financial status = paid, no refunds or partial payments to consider).  Its happening on orders with a signal line item as well as orders with multiple line items.   For most orders there is no issue.  

Appreciate if you can give some guidance on this as the error message is not useful at all.

Thanks!

 

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