Signature is not Matching

Jamal_Eddine
New Member
4 0 0

Dear All,

 

Suddenly, I am facing one issue which is sicret key is not matching while redirecting from my merchant's store to my payment gateway.

 

can anybody help me in this issue? What will be cause?

 

Thanks

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Josh
Shopify Staff
Shopify Staff
1131 82 191

Hey Jamal, 

Is there any additional information you can provide? Are there any errors you're able to see?

Typically if a signature is not matching (and only when dealing with a single merchant) it's a case of them having their gateway credentials entered incorrectly in their Shopify admin. I'd recommend reviewing their credentials with them in this case and more often than not you'll see the issue clear up. 

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Jackfelicity123
New Member
4 0 0

My signiture is not macthing

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Jackfelicity123
New Member
4 0 0

signiture is not matching

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