Submit response for dispute using the API

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benTa123
New Member
2 0 0

Hi there,

 

Is it possible to submit response for dispute using the API instead of the platform itself through the platform itself?

 

If yes, can you please provide me the relevant API doc?

 

Thanks,

Ben

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hassain
Shopify Staff (Retired)
Shopify Staff (Retired)
623 104 147

Hi @benTa123 ,

 

If your store uses Shopify Payments, there is an API route for you to get a list of all disputes for your store: https://shopify.dev/docs/admin-api/rest/reference/shopify_payments/dispute

 

However there does not appear to be an API that will allow you to programatically respond to disputes.

Hassain | Developer Support Specialist @ Shopify
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alefortershopif
New Member
1 0 0

Hi @hassain , the link https://shopify.dev/docs/admin-api/rest/reference/shopify_payments/dispute is broken

Does that mean that Shopify will depricate this API? Im using it on production to list disputes for shopify_payments transactions.

 

Thanks in advance

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hassain
Shopify Staff (Retired)
Shopify Staff (Retired)
623 104 147

This is an accepted solution.

Hey @alefortershopif ,

 

Thanks for calling this out. No, the Disputes endpoint in the Shopify Payments resource for the REST Admin API has not been deprecated and it is still working as expected. There was a hitch in our documentation that caused some docs to accidentally go missing. The issue has been resolved now, you should be able to access this doc now: https://shopify.dev/docs/admin-api/rest/reference/shopify_payments/dispute

 

Hassain | Developer Support Specialist @ Shopify
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benTa123
New Member
2 0 0

Hi @hassain,

I saw that Shopify is white labeling Stripe Connect on the background and I wonder if there is an option to use the Stripe connect account to send the evidence for a dispute instead through their API instead of uploading it manually to the system?

 

Thanks!

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