Test webhook works, But actual event does not fire webhook

New Member
1 0 0

Hi, I am setting up webhooks to update and cancel orders, and though I followed the Shopify documentation and the test webhooks hit the URL properly, creating/updating/cancelling an actual order does not fire the webhook.   When I do the 'send test webhook'  I get the data and can log the headers and test order info.  Right now the page the webhook is hitting simply logs the data and returns a 200- so it is not an issue with the coding of the endpoint. Per this  forum (https://community.shopify.com/c/Shopify-APIs-SDKs/Webhook-not-working-only-sending-test-notification...) I am hoping someone can check the logs and tell me what is going on.   Order ID: 


Shopify URL: https://jaygroup-test-site.myshopify.com/ 


Shopify Staff
Shopify Staff
373 50 57

Hey @AkGalbraith,


The requests are firing, some retry a larger number of times indicating the server doesn't respond with a 200 (or quick enough). There's also an error returned from your side "local error: tls: no renegotiation".


Try using a service like https://webhook.site/ to debug.