The action label of third-party shopify POS apps is no longer visible in the new IOS Android version

csefrassia
Shopify Partner
4 0 1

With the update of the shopify POS app, the label links of the Embedded POS app as attached have disappeared.
Schermata 2020-06-18 alle 11.03.43.png
Shopify partner application configuration

 

 


3f896c9b2c393427abe30790e7587d3e.jpg

Previous version shopify pos app


 

 

WhatsApp-Image-2020-06-18-at-11.08.442.jpg

on the new buttons the link text is missing
in this case: Receipt (Scontrino), Courtesy (Cortesia), Cancellation (Storno)

How can we solve it?
users who use the app do not know which command they send to the fiscal printer.

There are configurations to do app side to display the field or is a bug????

 

policenauts1
Trailblazer
173 13 32

They should still be there, when they add a tile to the smart grid, they have the option for app homepage or "Action" and the actions will be the individual links and the labels will show up on the tile as well. Can you try removing and re-adding?

0 Likes
csefrassia
Shopify Partner
4 0 1

I tried to remove all links and reinsert them. I also tried to disable Embedded POS app and enable it and nothing has changed.

0 Likes
policenauts1
Trailblazer
173 13 32

Very weird. What if you change it from Order Completed to Edit Cart? 

0 Likes
csefrassia
Shopify Partner
4 0 1

On edit cart the label is visible, while on the order it is not visible.

edit cartedit cartorder completedorder completed

0 Likes
policenauts1
Trailblazer
173 13 32

Gotcha, looks like a bug then - hopefully Shopify acknowledges and fixes! 

0 Likes
Claire222
Shopify Partner
59 2 4

We have the same issue.

0 Likes