Unable to respond to reviews put up by customers on my app

StuartLittle
New Member
1 0 0

I'm not able to respond to the reviews that merchants have dropped on my app

 

when I go to the View and Reply to Reviews button via Shopify Partners, it takes me to the app listing page but I'm not able to post anything, it just opens the set of reviews.

 

Is this an access issue? But I used to be able to do it before

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Kevin_A
Shopify Staff
Shopify Staff
310 42 53

Hey @StuartLittle 

I'd recommend reaching out for help in your partners dashboard for more assistance. You can do this by selecting the "support" option in the sidebar. 

Kevin_A | Developer Support @ Shopify 
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