Unable to test dev checkout - Checkout System disabled: Merchant's trial period expired.

New Member
1 0 0

Hi, I've have this exact problem.

Can you help me to resolve it?

---------

We’re from Retail Exchange Network (www.rxnus.com).

We currently developer an integration with your system on the development store: https://rxn-shopify01.myshopify.com

 

But we get an issue: our (for testing) Bogus Gateway is having error "Checkout System disabled: Merchant's trial period expired."

This seems odd, because this is a developer store created from our partner panel, so it’s not supposed to have trial period.

 

Could you help us with this?

 

 

 

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Shopify Partner
56 0 2

Same issue in my case. Shop name is quinto-ai. Not published yet. Please help.

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Shopify Staff
Shopify Staff
1002 66 131

Hello everyone, 

It is becoming more clear that a constant ongoing forum post is not a scalable solution to this. If you need to have more orders added to your shops, please contact our support team.

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Shopify Partner
56 0 2

The support team told me this...

From the looks of things the customer will need to pick a plan in order to continue using the store. The system has shut the store down because of the extend period and use during the trial

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Shopify Expert
9965 84 1465

Perhaps it was just confusion over what you are asking for.

If this is definitly an affilate/partner store contact the support team (again) and make reference to needing more orders on a Developement Store. For those partners with Growth Managers you can contact them.

(Closing this thread - please use the support channels for future order increase requests)

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Highlighted
New Member
1 0 0

Hi Josh,

 

I have this problem in my shop  "Merchant's trial period expired." my account is shopify parther but when I try does a purchase in the checkout show this message, could you help me please ?

2019-07-17 18_13_38-Checkout System disabled.png

URL: https://shopify.enviaya.com.mx/

 

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Shopify Partner
1704 47 151

@antonio_enviaya  you need to contact shopify support, if your a partner use the help area in your partner dashboard to make contact

 


@Josh wrote:

Hello everyone, 

It is becoming more clear that a constant ongoing forum post is not a scalable solution to this. If you need to have more orders added to your shops, please contact our support team.


 

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Shopify Expert
9965 84 1465

Will close this thread again as it looks like the move to the new system opened it.

 

A partner should be whenever possible using test orders:
https://help.shopify.com/en/manual/checkout-settings/test-orders

 
If it's API testing there's notes on passing tests in those docs too:
https://help.shopify.com/en/api/reference/orders/order

 

You should be building under the assumption that additional orders isn't possible to add for your use case. 

★ Winning Partner of the Build a Business competition. ★ http://freakdesign.com.au
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