Uninstall reasons omitted ?

Yoni1
Shopify Partner
2 0 0

Hey,

 

We've stopped seeing Uninstall reasons on the App History since March 7th. We've seen 1 such event, and we used to usually see 50+ per day.

 

Is this by design (if so - why?), or is it a bug?

 

Cheers,

Yoni @ Loox

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kareem
Shopify Partner
2 0 0

Hey @Yoni1 

I built an app that pulls in all the reasons Merchants uninstalled your app. 

This helps you:

1. See why merchants uninstalled your app (along with any descriptive text the Merchant left)

2. Prioritize the uninstall reasons

3. Fix them

4. Increase trial to paid conversion 

5. Profit

Here's the app: https://www.savio.io/integrations/shopify/

Feedback appreciated!

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