We lost accesstoken of our app users.

sbdev
Shopify Partner
32 0 3

Hello,

 

We are Shopify app developers. And we lost access token of our active app users. Without access token we are and users also are facing so many errors. We are having store name as all the app users. Is there any way how to get access token using store name or any other information we have. We have asked this to shopify support team and they have not listened us. Kindly provide us any information regarding this.

 

Thank you for hearing us.

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SBD_
Shopify Staff
Shopify Staff
1043 141 183

Hey @sbdev,

 

You'll need to have users open the app to generate a new token.

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