Webhook retries

Hi there,

 

Delete and disconnect webhook requests don't include any time related information such as event timestamp, create/update timestamp etc. When they are missed the retries can cause issues on the application.

 

Is there any plan to add a field such as retry-number to the http headers when sending webhooks so that we can identify that this is a retry webhook and be careful to process it multiple times. An example can be found on here under Graceful retries section.

 

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SBD_
Shopify Staff
Shopify Staff
1089 147 199

Hey @Mete 

 

so that we can identify that this is a retry webhook and be careful to process it multiple times.

Can you please provide an example of how you might use this?

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@SBD_ wrote:

Hey @Mete 

 

so that we can identify that this is a retry webhook and be careful to process it multiple times.

Can you please provide an example of how you might use this?


Hi @SBD_,

 

There could be outage in apps. We could miss a delete event. When Shopify retries sending a delete webhook an hour later, that could be problematic because there is no identifier for us to understand if this is something new or retry. Assume we get inventory_levels/connect before the retry of inventory_levels/disconnect which will end up losing an existing inventory level for a location.

 

We can solve this problem for create/update webhooks because they generally contain created_at, updated_at fields. But there is no time related information in delete, disconnect webhooks. We need either an event timestamp or a retry-number in webhook so that we can process it accurately.

Co-Founder / Developer at: merchbees
Merchbees Low Stock Alert - Keep track of your low stock items by email and slack
Merchbees Inventory Value - Know your inventory value and quantity in real-time
Push Down & Hide Out of Stock - Move out of stock products to the bottom of the collection to improve SEO & hide/ unhide automatically
dylanpierce
Shopify Partner
140 2 48

Just want to add that I think this is a pretty great idea. Would help us debug actions from webhooks that might execute partially successfully.

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