What is a "Locked" order?

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Shopify Expert
4236 31 423

I just received a new status I have not seen before. Anyone have any info on what this error code really means?

 

 

  • Order ID: 1043268239435
  • Trying to get order 1043268239435 and things are not quite right...Failed.
  • Response code = 423. Response message = Locked.

 

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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Shopify Staff
Shopify Staff
486 42 107

This is an accepted solution.

Hi @HunkyBill,

 

I don't think that is a locked order, I believe it is a locked shop.  As far as I know there are no locked orders.

 

I took a brief look and your app is trying to access that order.id on 2 different shops (only exists on one obviously) and on the second one (where the order doesn't exist) you are getting the 423 locked error (which is valid as the shop is locked).  DM me if you need more info.

 

Cheers,

Developer Experience @ Shopify
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Shopify Expert
4236 31 423

Right on.. OK... makes more sense now... thanks!

 

I checked into that and indeed upon closer inspection it is a locked shop! Wowza...

Custom Shopify Apps built just for you! hunkybill@gmail.com http://www.resistorsoftware.com
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New Member
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Hi , my name is Guadalupe and I am the owner of Lareinacosmetics and my shop is currently locked and I’m not sure on why it is and what I can do to get it unlocked and I am really disappointed since I’ve heard that people have placed orders and I can’t get to them and I would really appreciate some help.

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New Member
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Hi.My store is temporarily closed and it says error 423 because of trademark.I have sent form about trademark and submitted it.What should i do now?

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