Why do I get an error "cookie_not_present" when calling Shopify.trackingConsent.setTrackingConsent()

danpiamonte
New Member
1 0 1

Hello! I'm developing an integration with our consent manager to your API and I encountered some error when i tried to call window.Shopify.trackingConsent.setTrackingConsent(true, function(e){console.log(e)});. It returns an error 400. Screen Shot 2020-10-08 at 1.40.36 PM.png

I've tried searching for forums regarding this issue but there were still no responses about it.
For references, these are the forums that I mentioned:
https://community.shopify.com/c/Shopify-APIs-SDKs/Error-performing-a-post-Consent-tracking-API/td-p/...
https://community.shopify.com/c/Shopify-APIs-SDKs/Consent-tracking-API-cookie-not-present-error/m-p/...

I would like to know if you can look into this issue? Thank you!