app listing text in app icon

ocatalin
Excursionist
12 1 4

Hi everybody,

I am receiving this warning text when trying to submit for review my app:

Requirements that must be met before initial screening

  1. Text should not be present in the app icon of any languages.
    Text detected in app icon: English
  2. Text should not be present in the key benefit images of any languages.
    Text detected in key benefits: English

I don't have any text in the images other than a "$" sign in the app icon.

chenster
Pathfinder
86 3 7

The exact same problem here! OCR gone haywire?

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ocatalin
Excursionist
12 1 4

It seems the app was approved anyway, even with these errors.

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repp_jay
New Member
2 0 0

I have the same problem here... when you say app was approved, did it not put it back into Draft status and give you ability to Submit App again?

I just resubmitted having seen this post.

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ocatalin
Excursionist
12 1 4

I submitted the app with those warnings because my icons did not contained any text and it was approved. I don't know if it's the same scenario for you. You have to make sure your icons don't have text in them.

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DBSyncSolutions
New Member
9 0 0

If the app logo contains text, how can a company change that. There are still many apps in Shopify app store where they have text and other symbols. How can a company changes its actual logo. Any wok around for this. Trying to reach Shopify partner support but no answer from anyone on phone support. 

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