"401 Unauthorized "errors"

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We have seen that the testers on our Faraday Persona and Insight application have somehow installed the wrong permissions for their testing.

The reviewer installed our app on appstoretest5.myshopify.com, but that process did not provide an auth token with access to read orders.

They have thrown the following error: "401 Unauthorized "errors":"[API] Invalid API key or access token (unrecognized login or wrong password)"

Everything we see is that the testers have incorrectly applied their security and are blocking the orders from getting to our system.

Can you please resolve this issue with the testing?