"Internal Server Error" from /admin/products.json endpoint

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Hi.

 

In the last few days I started getting this error:

{
    "errors": "Internal Server Error"
}

when I make a request to https://xxxxx.myshopify.com/admin/products.json?since_id=0

 

I tried adding a limit as low as 10 in order to try to avoid timeout issues by reducing the response payload.

 

I don't know what to try anymore, can I get some insight into the root cause of this issue?

 

Made several requests but one as example to debug can be: cdfbca4b-b8aa-4d87-a1c8-e4f5c33dd25f

 

Thanks!

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Shopify Staff
Shopify Staff
195 21 22

 

Hi @jlavera-om 

 

Can you re-attempt to run this? If the same error, can you try with a different ID as a starting point? Let me know and please send over the request ID again. 

 

Thanks! 

Vix | Developer Support @ Shopify
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New Member
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It's working great now, thanks!

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Success.

Shopify Staff
Shopify Staff
195 21 22

 

Great! Looks like based on the timing it was due to https://status.shopify.com/incidents/st33xk2fm8nx

 

Vix | Developer Support @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 


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