refundableQuantity issue

Jimmy430
Tourist
12 0 1

Hi Shopify team,

I've made a call to Admin GraphQL API with mutation "refundCreate", and return OrderLineitems with refundableQuantity.

It used to work as expected, return 0 after refund, but suddenly it doesn't work and return 1 even after refunded, have checked with admin panel that lineitem is actually refunded, also return parameter "restockable" in lineitem and the value is false, so I think there might be an issue with refundableQuantity, could you take a look within this and fix it? it will be appreciated!

 

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Jimmy Liao

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Kevin_A
Shopify Staff
Shopify Staff
315 42 54

Hey @Jimmy430 

Are you able to provide an order ID and the request ID response header for the refund API call? 

Kevin_A | Developer Support @ Shopify 
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Jimmy430
Tourist
12 0 1

Hey @Kevin_A 

Sorry I just saw your reply now, tbh at the time I post this issue, no matter which order it just return me the same result as I said above, so we decide to use the "restockable" parameter for our checking.


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