since_id parameter not working on product count

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Shopify Partner
140 1 8

Hello,

 

We have detected that two hours ago (about 2019-09-18 11:14 EDT) the parameter since_id has stopped working with the REST API endpoint /products/count.json

 

The endpoint simply ignores the parameter and returns the total count of products for the store.

 

Our code depends on this feature so this is causing a major disruption in our services. We have been using this parameter that way for 2 years now as a suggestion from the Shopify team.

 

We have tested it on the 3 available versions of the REST API. An example X-Request-Id is bc500ef0-6ac1-4c7e-9ecb-6d4dee644454

 

Is this a planned change or a malfunctioning?

 

Any help will be greatly appreciated.

 

Kind regards,
  Jose Samper
  Code Black Belt

 

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Shopify Partner
140 1 8

Hello,

 

we have received an update from the Shopify Team. The relevant part says:

 

I looked into this issue and we've identified that we had inadvertently stopped supporting this parameter this morning. The team has reversed the change at ~2:20 EDT.

It is worth noting however, that this was never a documented parameter in the Shopify API, and for the most part those cannot be relied upon to not change.

We will look into a way to get the same functionality without using this parameter.

 

Thank you very much for the quick response, it is truly appreciated.

 

Kind regards,

  Jose Samper

  Code Black Belt

 

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Shopify Partner
32 1 3

Hello, 

Is there a similar problem for count of Orders by since_id? From 17th afternoon, it is not working.

 

Thanks,

Kumar

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