The tender_transactions API call does not retrieve result when we pass values in both the parameters "processed_at_min" and "processed_at_max".
But it returns result when we pass the value in the param "processed_at".
Also, there is no API to retrieve payment information of an order directly using the "order_id" as parameter. This is completely missing in Shopify and should be taken care of.
Can you provide a request ID (x-request-id from the response headers) for a call where the transactions API doesn't return any results where you expect they should?
If you are using the REST API, you can get transaction info of an order using
It seems support colleagues in Shopify are not much educated when it comes to technical stuff.
Can someone guide me to a "really talented" technical guy, if you have any?
So many days have passed, and I'm not getting any solution to the issue. In fact, you people are not even able to understand the problem statement.
Still, if possible, please try to contact me and have a WebEx session.