webhook failling

francois77
New Member
1 0 0

Hi I'm having a problem with my custom app live on a store, for the past 2hrs the webhooks are failing despite the fact that the response time is less than 2s

Capture d’écran 2021-04-30 154832.pngCapture d’écran 2021-04-30 154704.png

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marcusradica
Shopify Staff
Shopify Staff
41 5 6

From my end it looks like all failures for this shop are occurring due to a timeout (failure to respond within 5 seconds). There may be a discrepancy with what's being displayed on the dashboard. If you DM the webhook id for that specific webhook you've provided I can tell you exactly what's going on there

marcusradica | Developer @ Shopify 
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