“A store with that domain name already exists” when adding a domain

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New Member
8 0 0
Hi,
I also have the same problem, if i try to use my existing domain : greentheory.in it says error
"a store with that name already exists"
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Shopify Staff
Shopify Staff
1540 92 332

@greentheory 

Thank you for letting me know! I have shipped you an email to verify the store and ownership of the domain. Please respond to the email with the requested information so I can help get this resolved. 

Peter | Social Care @ Shopify
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New Member
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Hello @Peter 

i am having the same issue the guys have. if you can help me remove the domain from a previous store so i can connect it to the new one.

Thanks a lot

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Shopify Staff
Shopify Staff
1540 92 332

@Dev__28 

I have sent you an email! 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Im having the same issue how shall I resolve this?

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Tourist
19 0 2

Hello, @Peter 

I have the same issue. Just recently bought a domain and it won't connect to a store because it's already used somewhere else's store

Please can you provide any help?

Thank you

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Shopify Staff
Shopify Staff
1540 92 332

@Vyacheslav1 

You bet! I've shipped you an email. If this is a third-party domain, I will need proof of ownership which can be a screenshot of the domain manager. You can include that in the email reply. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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New Member
1 0 0

Hi @Peter I have same issue, can you send me an email please ? 

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Shopify Staff
Shopify Staff
1540 92 332

@Future 

I sent you an email. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

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