“A store with that domain name already exists” when adding a domain

[Peter]

@needassistance1 

I've sent you an email. 

[wedo]

Hi Peter, please get in contact with me so I can resolve my domain issue too:

• A store with that domain name already exists

[Peter]

@wedo 

I have sent you an email to verify the store

[hyrens]

Hi Peter, 

I purchased a new domain from godaddy and changed the A record and cname as required by shopify. But when tried to add the domain it says "A store with that domain name already exists"

hyrens.shopify.com is my url

homebeautystore(dot)com is the domain

pl help

[Peter]

@hyrens 

I have sent you an email. 

[Klipam]

Hey Peter,

First, happy new year!

I'm French and I am so happy for having found this topic, indeed it's been three hours that I am trying to solve the same problem. Now, I would like to know if I can ask you to fix my case

Thank you! 

[Peter]

@Klipam 

Happy new year! I've sent you an email to verify the store. Please respond to the email with the requested information so I can continue helping with your request. 

[Klipam]

Hey Peter,

I answered you by mail but not sure to understand if it's the right thing to do or not. I didn't understand how to answer with "myshopify.com" to your mail.

[Plumaferoz]

Hi,

Can someone contact me regarding this? I'm having the same issue as everyone else.

[Peter]

@Plumaferoz 

I have sent you an email