“A store with that domain name already exists” when adding a domain

Shopify Staff
Shopify Staff
1861 110 400

@needassistance1 

I've sent you an email. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
1 0 0

Hi Peter, please get in contact with me so I can resolve my domain issue too:

  • A store with that domain name already exists
0 Likes
Shopify Staff
Shopify Staff
1861 110 400

@wedo 

I have sent you an email to verify the store

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
1 0 0

Hi Peter, 

I purchased a new domain from godaddy and changed the A record and cname as required by shopify. But when tried to add the domain it says "A store with that domain name already exists"

hyrens.shopify.com is my url

homebeautystore(dot)com is the domain

pl help

 

0 Likes
Shopify Staff
Shopify Staff
1861 110 400

@hyrens 

I have sent you an email. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes
New Member
2 0 0

Hey Peter,

First, happy new year!

 

I'm French and I am so happy for having found this topic, indeed it's been three hours that I am trying to solve the same problem. Now, I would like to know if I can ask you to fix my case

 

 

Thank you! 

0 Likes
Shopify Staff
Shopify Staff
1861 110 400

@Klipam 

Happy new year! I've sent you an email to verify the store. Please respond to the email with the requested information so I can continue helping with your request. 

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

New Member
2 0 0

Hey Peter,

 

 

I answered you by mail but not sure to understand if it's the right thing to do or not. I didn't understand how to answer with "myshopify.com" to your mail.

0 Likes
New Member
1 0 0

Hi,

Can someone contact me regarding this? I'm having the same issue as everyone else.

0 Likes
Shopify Staff
Shopify Staff
1861 110 400

@Plumaferoz 

I have sent you an email

Peter | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 

To learn more visit the Shopify Help Center or the Shopify Blog

0 Likes