I have added the Amazon Channel to my Shopify dashboard and I have everything on my Amazon seller dashboard all set up as well. But when I click on the tab top open the Amazon Channel from my Shopify dashboard I get this error?
"There's a problem loading this page
There's a technical problem with Shopify that has prevented this page from loading. Try reloading this page or going to another page in Shopify. If that doesn't work, visit our status page for updates and try again later."
I click on "status page" and everything on there is green and good
Im not sure what Im doing wrong? Anybody else experince this and have any input I would greatly appreciated
My name is Rae, and I work for Shopify. Thanks for letting us know about this.
If this is only happening when you open the Amazon channel, it's possible this could be a local error that's cached on your device, or browser. To double check this, please try out these troubleshooting steps:
If these steps don't resolve things, or if you're noticing this error when you log in or access other pages, please reply back to me here with a screenshot of the error you're seeing. That way, I can help look into this further, and make sure we can get this resolved.
I hope to hear back from you about this soon!