How to fix a non-responsive payment app quickly?

[mattyj198]

I need to speak to someone right away.  I have cusomers waiting to pay and I can't open my app.  Give me a # I can call.

[Tira]

Hey, @mattyj198.

Tira here to help. 

What app are you trying to open and what happens when you try to open the app? Please let me know so that we can troubleshoot this together. 

Talk to you soon,

[Tira]

Hi, @mattyj198.

Tira here again.

I didn't hear from you after I replied to your post a few weeks ago. Were you able to resolve this on your own? 

I would love to know how I can help!

Talk soon,