We are losing images in our Shopify back end. Randomly all except perhaps one image disappears in a product with no variants, or all images except the first image linked to a variant in a product with variants. This is happening frequently and regularly.
Has anyone identifed any such bug/issue in relation to these apps which we suspect could be a problem?
Flexify Facebook product feed
Google shopping feed
Shopify theme updater
None of those would be something I would think would have product edit scopes and in turn be something to remove an image. It's possible, but quite doubtful.
Do you have private apps in place as well? That's worth checking.
What product? Are you able to pop a link to the most recent one to lose an image(s)?
Hi @Jason thanks for your interest in this issue.
Example, this product had apprx 7 images on its product page earlier in Sept 2020, now it has only one.
This is Aby from the Flexify team
Hope you are well despite the pandemic!
Just want to clarify: our app is only concerned with the data side of things: getting your Shopify store's inventory to sync with e.g. a catalogue in your Facebook Business Manager.
If you need more help, please send me links and screenshots of some of the affected items so I can guide you in the right direction