Back in Stock product alert app / Brooklyn theme

18 0 5


I've installed the BIS product alert app, but it doesn't appear to be working. 

We have recently sold through one of the variants (blue) for our album, but the app isn't showing nor is it theme allowing the variant to eb sleeted anymore.

Any have any experience with using the app?

Shopify Expert
10360 158 2009

Looks like you're using the Brooklyn theme.
By default, that theme doesn't let you select a variant that is out of stock and that app (from memory) needs that to happen. Their app does suggest it does have support for the theme so I would suggest reaching out to them first in case they have the solve for this ready to go.

I jump on these forums to help and share some insights. Not looking to be hired, and not looking for work.

Don't hand out staff invites or give admin password to forum members unless absolutely needed. In most cases the help you need can be handled without that.

★ ★
Shopify Partner
3750 214 669

Hello @MSM2020, I hope you are doing well! You can install the all-in-one Shopify app AiTrillion. You can send automated back-in-stock notifications to bring back interested shoppers. AiTrillion lets you:

  • Send automatic alerts with dynamic images.
  • Create a message for high open and click rate.
  • Make a list of subscribers based on products they subscribed to.
  • It helps to recover lost sales.

If you need any help, feel free to reach AiTrillion's support at


Hope this helps!


Sachin D | Shopify Growth Expert @ AiTrillion

- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- 10+ Years of eCommerce experience.
- 1400+ Stores Designed on Shopify.
- All in One Marketing App on Shopify AiTrillion Marketing Automation
- 13+ Shopify Apps launched on app store.