In the Shopify Mobile App on Android I am going around and around between the login screen and screen with choice of accounts to login.
I updated the OS, deleted the user data, reloaded the App several times, rebooted the mobile several times: problem persists).
I loaded the shopify app on an old spare phone: it worked there (except for teh switching between my shops, which has become switching of accounts ?).
Any suggestions ?
Thank you for the screenshot and for letting me know your custom domain name. When I try to visit the domain snapnchargeit.com, it appears that the domain is not yet linked to a Shopify site. Could you please reply back and let me know your full .myshopify.com URL? Also, could you please try logging into your account on a non-mobile browser to see if you're able to gain access?
@niascosmetics, welcome to the thread, and also to the Shopify Community! I'm sorry to hear you're also having some issues logging into your account. From the screenshot you shared, it appears that you may not have access to the shop you're trying to log into. Are you the Account Owner of that shop, or are you a staff member? Also, have you been able to log into the account in the past?
Looking forward to hearing back from you both!
I im from germany, (sorry for my bad english)
i have the same problem.
today i get my complete new tablet (Android).
i want to use it as a POS System.
first app i install was Shopify
second app i install was shopify pos.
i cant login!
i tried everything like u guys.
refresh passwort, delete apps.....
i dont work!
on my iphone and laptop it work!
PLEASE SHOPIFY FIX THIS PROBLEM!