Change Facebook account

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New Member
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I have set up an account currently still in it's trial period and I linked this to a Facebook page for testing purposes. However I am unable to unlink this account ready to go live and add the store page to new Facebook page. Is there a way of doing this?

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Shopify Staff
Shopify Staff
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Hello Matt, Ben here - your Shopify Guru! 

  Are both pages managed by your personal Facebook account? If so when you click on the account section in Shopify you should see a drop down box to select the other page. 

 

If the new page is managed by another personal account you will need to disconnect your account from Shopify. You do that by using the button here:

If you do not see this try clearing your browser cache and cookies. Then logging back into your Shopify admin and try again. 

I hope this helps! Feel free to reach out if you have any further questions :)

Cheers,
Ben C - Shopify Guru
Support@Shopify.com

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New Member
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Hello, Could you please kindly explain step by step process to change the Facebook account? I attached one account just for test and now it's impossible to delete, not change it. Why there is no such option? Thank you!

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